curriculum vitae
Gail A. Nugent, MSW
Professional employment
| 2008-Present | Sharp Resolutions, Inc. Mediator, Facilitator, Trainer and Conflict Coach Panelist providing a variety of conflict resolution and consulting services for schools, communities, government agencies, nonprofit organizations, businesses and individuals |
2014-Present | Upland Unified School District Ombudsman, ADR Facilitator and Consultant Provide facilitation and consultant services for the special education department district-wide, including for the development and implementation IEPs |
| 2007-2014 | Norwalk-LaMirada Unified School District Ombudsman, ADR Facilitator and Trainer Provide ombudsman and alternative dispute resolution facilitation services to Norwalk-La Mirada Unified School District, which includes facilitating IEP meetings, working with staff and parents to resolve differences prior to filing and during process of filing, providing information and input into how to resolve disputes at all levels and conduct relevant training |
| 1998-Present | California Department of Education, California Department of Rehabilitation and the Regional Centers of California
Mediator Mediated approximately 300 matters related to the consumers of these agencies’ services |
| 1998-Present | California Department of Education Mediator Conducted approximately 3000 mediations between parents and school districts on all issues related to students in special education |
| 2013-Present | Federal Emergency Management Agency (FEMA) ADR Advisor for FEMA’s ADR Cadre Serves as a mediator, facilitator, conflict coach and trainer in natural disasters throughout the U.S. and its Territories as a FEMA Reservist |
| 1989-Present | California School Districts and Government
Agencies (Various) Trainer and Curriculum Developer Developed curriculum and trained numerous agencies and districts in dispute prevention, communication, negotiation and facilitation skills |
| 1989-Present | Nonprofits, Government Entities, School Districts and Businesses Meeting Facilitator and Mediator Served as a meeting facilitator and mediator in thousands of group and individual conflict settings |
| 1989-Present | Government Agencies and School Districts Consultant and Conflict Prevention and Resolution System Designer Consult with school districts and other agencies on alternative dispute resolution matters and assist them in systemic design which prevents disputes from arising, mediate ongoing conflicts, conduct dispute resolution training and coach employees in communication and other skills |
| 1996-1998 | Community Boards of San Francisco Executive Director Managed one of the largest community mediation programs in the country, including every aspect of service delivery, fund raising, volunteer management, staff management and program development; conducted trainings for organizations in conflict resolution, mediation, negotiation, communication, cultural diversity and meeting facilitation; facilitated meetings for churches, neighborhood organizations and government organizations throughout the San Francisco Bay area |
| 1994-1996 | Orange County Mediation Center Executive Director Managed all operaional aspects of the largest community mediation program in Orange County, California. Involved in every aspect of staffing, program design, fiscal management and fund raising; conducted trainings in mediation, dealing with commercial and workplace disputes and communication; facilitated meetings for community groups and for non-profit organizations |
| 1989-1994 | Los Angeles County Bar Association Dispute Resolution Services Director, Community and Training Responsible for the development and management of the mediation and training programs at ten sites in Los Angeles County |
Education
| University of California, Los Angeles Masters of Social Work Community Organization and Administration |
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| California State Polytechnic University, Pomona, CA Bachelor of Science |
Professional Associations
American Bar Association Section of Dispute Resolution, Council Member |
ADR San Diego, President and Board Member |
Southern California Mediation Association, Board Member and Recipient of the Peacemaker of the Year Award |